Whether the service user needs round-the-clock assistance, has a significant physical handicap or sensory impairment, or exhibits challenging behaviour, we treat them as members of the community who come first.

We are adamant about upholding their freedom to self-determination and allowing them to control every aspect of their lives. As a result, we are committed to enhancing the abilities of our service users by including the following skill development programme within our service delivery.

They include, for example, the following:

Encourage, empower, show, and support service users in developing daily living skills or maximising their own potential and independence by encouraging, empowering, demonstrating, and supporting them.